I’ve already activated my Calvin account, but forgot my passphrase or it is not working. How can I reset my passphrase?
If you have already activated your Calvin account and know your username, please use this link to reset your passphrase. If you get stuck, please contact the HelpDesk at 616-526-8555 for assistance. Please be able to provide your Calvin username, date of birth, and your 7-digit Calvin ID number.
I have been admitted to Calvin, but have not yet activated my Calvin account. How can I create my passphrase?
Please use this page to activate your Calvin account and setup your Calvin passphrase. You will need to know your 7-digit Calvin ID number or Calvin username to set up your account. This information can be found on your Applicant Status Page. This activation process will allow you to setup a secret question and answer, should you ever forget your passphrase, and then create your Calvin passphrase.
I do not know my username, how can I activate my account and create my passphrase?
If you do not know your username, please contact the HelpDesk at 616-526-8555. Please be prepared to give your full name and verify other information so that your identity can be confirmed. Once you are provided your 7-digit Calvin ID number, you can use this page to activate your Calvin account and setup your Calvin passphrase.
If you have any other questions about your account or are not able to login using the solutions provided, please contact the Calvin HelpDesk at 616-526-8555 or email firstname.lastname@example.org for assistance.
I have not received an invitation email: If you are serving as a Reviewer and have not received your invitation email, enter your email address below and click Recover Password. You will receive an email instructing you on how to set a new password.
I cannot remember my password: If you have forgotten your password, enter your email below and click Recover Password. You will receive an email with instructions on how to recover your password.
I never received an email confirming my account: If you are an Applicant or Administrator and you did not receive your account confirmation email, enter your email address below and click Resend Confirmation. An email containing confirmation instructions will be sent to you.